Coping with the Credit Crunch - New Advice Service Is Reaping The Benefits For Veterans
During its first year, a new Benefits and Money Advice
Service identified a financial gain of some £2.5M for clients from:
increases in benefit, decreases in debt and grants received.
The Royal British Legion and the Royal Air Force Benevolent
Fund have come together to provide the service; funding specialist advice
caseworkers in 30 Citizens Advice Bureaux in England and Wales. The Advisers
offer a holistic advice service on benefits and money matters to serving
and ex-Service personnel, their partners and dependants.
The Benefits & Money
Advice Service for London, based at Enfield CAB assisted Mr and Mrs Springer,
who were in danger of losing their home.
WWII veteran Basil Springer has been
suffering from Alzheimer’s
for a year and is currently undergoing treatment for cancer; he is being
cared for full-time by his wife Margaret. The couple’s house was to
be re-possessed, but with financial guidance and practical assistance from
CAB caseworkers with their rent arrears and utility bills, they are now able
to stay in their home.
Margaret says, “When I first met with the CAB
I was in a shocking emotional state as my husband has Alzheimer’s and
cancer alongside the financial difficulties we had. Lorraine the caseworker
was professional, understanding and calm and she put me at ease at a time
when I was unable to think clearly. She kept in contact with me and helped
me find the right paperwork. She gave us advice on managing our affairs for
the future and helped us clear our debts. My husband had been in hospital
recently for an operation, and he was prematurely discharged so he could
be at home in familiar surroundings, a vital consideration for the mental
and emotional well being of those affected by Alzheimer’s. Therefore,
being able to stay and keep our home has meant even more to us. My husband
and I are so grateful.”
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