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Re-Issue of War Disablement Smartpasses in Northern Ireland

Background

May 2007 represents the 5th anniversary of free travel in Northern Ireland for War Disablement Pensioners assessed as being at least 20 per cent disabled and in receipt of a regular war pension. Since 2002 some 1,400 veterans have been issued with a SmartPass. Each SmartPass only lasts for 5 years; after this they will not work. In order to continue to obtain free travel it will be necessary to replace the SmartPass.  An expiry date is printed on the front of each SmartPass.

Re-issueBeginning in 2007, The Department for Regional Development will contact veterans by post three months before their SmartPass expires. Each veteran will need to complete a form to obtain a replacement SmartPass, although a new photograph is not required. If a veteran whose pass is due to expire does not receive a form in the post they should telephone 0845 600 0049 to get one.

Change of Details

We realise that some SmartPass holders will have moved house since their SmartPass was issued, and may not have informed the Department or Translink. It is important that our records are as up-to-date as possible. If a customer’s address or name has changed they should telephone 0845 600 0049 or write to:

Translink Ticketing Systems Department
Milewater Road
BELFAST
BT3 9BG

It is important that any changes to records are verified, and SmartPass holders will be required to provide documentary evidence (e.g. bank statement, utility bill or marriage certificate) of any changes.

REMEMBER – you must have a valid SmartPass to keep receiving free fares!

 

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