The Survey said..

The survey found that 79.3% of those completing the survey are Ex-service, of which 88.9% were males, the general age was found to be between 55-64.  The survey also showed that the most popular Veterans-UK web-pages were Pensions & Compensation closely followed by Service Records, Medals and Badges, and the Veterans Community pages.

Here is a brief snap-shot of the findings in more detail:-

74.6% of users said overall they were very satisfied or satisfied with their visit to the website.

85.1% said they got some if not most of what they wanted from the site, with above a third saying they got everything they needed.

76.7% of users said the site “Ease of use” was good or better.

78.3% said the “attractiveness of design and appearance” was very good or good.

69.3% said the “ease of information and services” was very good or good.

76.7% said good or above to having found the information “clear and easy to understand”.

73% said good or above to the information being “accurate and up to date”.

68.8% said the “usefulness of the site search” was good or better.

80.4% said they would “recommend this website to a friend, colleague or family member”.