The Survey said..
The survey found that 79.3% of those completing the survey are Ex-service, of which 88.9% were males, the general age was found to be between 55-64. The survey also showed that the most popular Veterans-UK web-pages were Pensions & Compensation closely followed by Service Records, Medals and Badges, and the Veterans Community pages.
Here is a brief snap-shot of the findings in more detail:-
74.6% of users said overall they were very satisfied or satisfied with their visit to the website.
85.1% said they got some if not most of what they wanted from the site, with above a third saying they got everything they needed.
76.7% of users said the site “Ease of use” was good or better.
78.3% said the “attractiveness of design and appearance” was very good or good.
69.3% said the “ease of information and services” was very good or good.
76.7% said good or above to having found the information “clear and easy to understand”.
73% said good or above to the information being “accurate and up to date”.
68.8% said the “usefulness of the site search” was good or better.
80.4% said they would “recommend this website to a friend, colleague or family member”.