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big white wall

Fighting to Talk

Record numbers of serving personnel, veterans and their families, logon free to Big White Wall for anonymous, safe support

Well over 1,500 serving personnel, veterans and their families have joined for free, since its launch to the Armed Forces community mid Sept 2011, following funding from Help for Heroes and the Department of Health.  Big White Wall is an online community available 24/7. It provides people with a safe, anonymous space to share what’s troubling them, with no fear of stigma.

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On Big White Wall, members talk anonymously to others who may have gone through similar experiences, and get brief counselling support from Wall Guides (counsellors). Members can share what’s on their mind in ‘Talkabouts’ with the community, or in a one-to-one with another member or Wall Guide.  They can also express themselves using art by creating ‘Bricks’ to say how they feel in images and words. This combined with peer and professional support leads to 95% of members reporting improved wellbeing and 73% sharing an issue for the first time.1

One member of Big White Wall, a soldier, who wishes to remain anonymous said: “I feel that the support given by Big White Wall is fantastic.  You are not judged and you can be yourself.  Most of us are good at hiding our feelings.  This is the only place I have felt comfortable in expressing myself.”

Avoidance of stigma for anyone experiencing psychological distress is vital, not least our serving personnel and veterans, who may not use existing offline services as Dr Andrew Murrison MP highlighted this in his ‘Fighting Fit’ report on veterans in October 2010.  Dr Murrison flagged the importance of interventions acceptable to a population accustomed to viewing itself as mentally and physically robust and described Big White Wall as a ‘pioneering online early intervention service’.

To join, serving men and women, veterans and their families simply log on to and click on the relevant section to them.  Support Big White Wall on Facebook now and follow via Twitter @bigwhitewall1

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