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Continued Support in Civilian Life

Veterans-UK
Veterans-UK is the new brand bringing together services to veterans. It’s the first stop for veterans who need help and advice.  The first organisation to use this name is the Service Personnel and Veterans Agency.

Who is a veteran? A veteran is anyone who has served in HM Armed Forces, regular or reserve including National Servicemen. Veterans status also applies to former Polish forces under British command in WWII and Merchant Mariners who have seen duty in military operations. Veterans can be any age from 18 to 100 plus. Veterans need not have served overseas or in conflict. All are entitled to our services.

We are just a phone call away
The Veterans-UK FREE Helpline - 0800 169 22 77 provides sound advice on many topics. We can redirect enquiries to a range of organisations that work in partnership with the Agency to support the Veterans’ Community. The Helpline has up-to-date information on central/local Government and 500 plus ex-Service organisations and other voluntary groups.

What kind of advice do we give?

On almost any matter but largely on statutory benefits, pensions, money worries, loans and grants, emergency accommodation, finding a job, re-training, health issues, welfare concerns, Service records and medals.
(click here for Helpline case study)

 

Who can get advice?

There are no restrictions but mainly veterans, their relations and friends, and professional advisers acting on their behalf.

(click here for contact details page)

 

Online accessibility

Our Website holds over 20,000 pages of advice, guidance and links to organisations that help veterans.

To find out more visit www.veterans-uk.info

 

 

 

 

 


Welfare support
The Veterans Welfare Service exists to provide a help and advice service to veterans, their families and dependants. A national network of Welfare Managers can help with completing forms, ensuring appropriate benefit entitlements are applied for and a multitude of services aimed at meeting welfare needs are accessed on your behalf. This can be done over the phone or through a one-to-one home visit.

Click below for examples of how we can and do work together,
to help Service Leavers make the transition to civilian life…

Case Studies

Medals
The MOD Medals Office is responsible for the assessment, engraving and awarding of over 100,000 current campaign and historic medals a year to past and present members of the Armed Forces.  Contact us to claim medals which never before have been issued, replace stolen/destroyed medals or to find out if an individual is entitled to a medal. The Medal Office can be contacted via the JPAC EC on 0141 224 3600.



The Veterans Knowledge Map
The UK's first interactive directory of support - employment, money matters and housing - for veterans can be found on our website. The Knowledge Map had 1,245 visits during December click here to access the map.

 
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