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Veterans Policy Unit

No Home But Not Alone / Finding Homes Fit For Forces Heroes / Help for homeless veterans

At a meeting in September, the Ministry of Defence's (MOD's) Veterans Policy Unit reached an agreement with the ex-Service Action Group on Homelessness (ESAG) which will fast-track the assistance it provides homeless veterans.

Help for homeless veterans photoESAG was established ten years ago in response to a report which highlighted the fact that one in four homeless people were veterans.

Comprising representatives from ex-Service welfare organisations such as The Royal British Legion, Combat Stress and the Army Benevolent Fund, ESAG's purpose is to identify the scale and nature of ex-Service homelessness and devise and support initiatives that help to alleviate the problem.

Prior to September's meeting, many homeless veterans arrived on ESAG's doorstep seeking help but lacking any proof of having served in HM Armed Forces. This often resulted in time-consuming correspondence between ESAG and the MOD to establish Service records. Now, as a result of the agreement, ESAG can telephone the Veterans Advice Team (part of Veterans Agency) for quick confirmation. This new initiative will greatly speed up the delivery of ESAG services.

Rick Brunwin, Chair of ESAG has said "The fast-track access to Service records set up by Service Personnel and Veterans Agency for veterans charities is one of the many simple but effective ideas that has emerged as a result of our joint working with the MOD.

"Those of us working with homeless veterans, many of whom are rootless and transient, often have only a small 'window' of opportunity in which to capture and secure for them the solutions that will put an end to their homeless ways.

"Having fast-track access to their service records ensure that veteran's charities can therefore respond quickly and effectively to secure the right resources at the moment they are most needed."

Service Personnel and Veterans Agency also helps the homeless direct. It recently received a call via the Helpline (0800 169 2277) from a despairing, penniless and homeless veteran in a London telephone box. He was promptly put in touch with the ex-Service Fellowship Centre, a London-based organisation that was able to provide him with immediate accommodation and sustenance.

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