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Veterans Issues
Homelessness
Introduction
Communities and Local
Government
Veterans Policy Unit
Service Personnel and Veterans Agency
Project Compass
Ex-Service Action Group on Homelessness
Directory Services (help, advice, support, accomodation
etc)
Directory Services (help, advice, support, accomodation etc)
Service Personnel and Veterans Agency Directory
Region 1 / Region 2 / Region 3 / Region 4 / Region 5 / Region 6
SOUTH
EAST ENGLAND
Regional Welfare Manager: Claire Parsonage - Portsmouth WO
02392 308166
Emmaus House
Damien Centre
Church of St John the Evangelist
Dartford Borough Council
Dover District Council
Gravesham Borough Council Housing Needs Team
Great Chapel Street Medical Centre
Manna Centre
Oxford Night Shelter
Sevenoaks District Council
Shelter
Shepway District Council Housing Services
Substance misuse Support Worker
Swale Borough Council – Housing Options Team
Thanet District Council
The Connection at St Martin’s
Tonbridge & Malling Borough Council – Housing
Needs Team
Tunbridge Wells Borough Council – Housing Needs
Team
Two Saints LTD
Wytham Hall
Services:
| Meals served: | 12 noon – 2pm (Tues, Wed, Thurs, Fri, Sun) |
| Clothing: | 12 noon – 2pm (Wed – women & children) (Thurs – men only) |
| GP: | Every Friday |
| Chiropodist: | First Friday of the month |
| Optician: | First Thursday of the month |
| Dentist: | Upon request |
| Women/Childrens Group: | Wed 12 noon – 2pm. No 3 |
Contact Details:
Emmaus House
1 Berrymead Gardens
Acton
W3 8AA
Tel: 0208 992 5768
Email: Emmaus@acton-olol.com
How to get there:
Nearest tube stations: - Acton Town or Ealing Common
British Rail: Acton Central
Bus: 207, 607. E3 (stops outside Acton Town Hall on Acton High Street)
Services:
- A welcoming atmosphere for all
- A place for people to meet and chat
- Have a cup of tea and a sandwich
- Read a book or the daily paper
- Watch TV
- Or just sit and relax
Opening Hours:
Monday: 11:30am – 8pm
Tuesday – Friday 10:30am – 12 noon & 2pm – 8pm
Contact Details:
Damien Centre
3-5 Church Road
Acton
W3 8PU
Tel: 0208 993 6096
How to get there:
Nearest tube stations: - Acton Town or Ealing Common
British Rail: Acton Central
Bus: 207, 607. E3 (stops outside Acton Town Hall on Acton High Street)
Church of St John the Evangelist
Hospitality for homeless people
Opening Hours:
- Tuesday – Saturday Inclusive. 12:30pm – 1:30pm
Tea and sandwiches to take away. Soup in Winter.
- Sunday. 3pm – 5pm
Drop in Tea, Sandwiches, cakes and newspapers.
Chiropody service every other week
- January – March Inclusive
Part of Islington Churches emergency cold weather shelter
Contact Details:
Tel: 020 7226 3277Fax: 020 7704 8988
Email: Islington@rcdw.org.uk
Website: www.stjohnsislington.org.uk
Postal Address:
39 Duncan Terrace
London
N1 8AL
Services:
Providing housing advice services including shared ownership and hey worker housing
Contact Details:
Tel: 01322 343814
Fax: 01322 343084
Website: www.dartford.gov.uk
Postal address:
Civic Centre
Home Gardens
Dartford
Kent
DA1 1DR
Section:
Housing Needs section
Key role:
Housing advice given to anyone who contacts with a general
housing problem including homelessness issues.
Opening hours:
9am-4pm Monday to Friday
(out of hours homelessness service also available)
Contact details:
Tel: 01304 872265
Fax: 01304 872316
Email: Housing@dover.gov.uk
Website: www.dover.gov.uk
Postal address:
White Cliffs Business Park
Whitfield
Dover
Kent
CT16 3PQ
Gravesham Borough Council Housing Needs Team
Services:
Housing advice, particularly for those who are homeless or threatened with homelessness.
Services available to anybody living in the borough of Gravesham
Opening Hours:
Monday – Friday 9am – 5pm
Contact Details:
Tel: 01474 337587 (after hours: 01474 564422)
Fax: 01474 337762
Email: housingadviceofficer@gravesham.gov.uk
Website: www.gravesham.gov.uk
Postal address:
Housing Needs Team
Gravesham Borough Council
Civic Centre
Gravesend
Kent
DA12 1AU
Great Chapel Street Medical Centre
Provide medical care to homeless people in Westminster.
Walk in centre with a GP, nurse, Dentist, mental Health Nurse, Advice Worker, Psychiatrist, Counsellor and Podiatrist.
Opening Hours
Weekdays 2pm – 4pm
Monday, Tuesday and Thursday 11am – 12:30pm
Contact Details:
Tel: 0207 437 9360
Fax: 0207 734 1475
Email: gcs.medical@virgin.net
Website: www.greatchapelst.org.uk
Postal Address:
Great Chapel Street Medical Centre
13 Great Chapel Street
Soho
London
W1F 8FL
MANNA CENTRE
6 Melior Street, London SE1 3QP
Tele: 020 7403 1931
OPEN SEVEN DAYS A WEEK
8.30am – 1.30pm
ALL SERVICES ARE FREE
DAILY SERVICES:
FOOD: Breakfast & Lunch
SHOWERS: Soap & Towels provided
HOUSING AND WELFARE ADVICE
ADDITIONAL SERVICES:
SUNDAY:
10.30 - 11.30 Clothing Store
(2nd Sunday of every month)
MONDAY:
10.00 - 1.00 Nurse
10.00 - 12.00 Chiropodist (fortnightly)
10.15 - 11.00 Clothing Store
TUESDAY:
10.00 - 11.30 Nurse
10.00 - 1.00 Mental Health Worker
11.30 - 1.30 Dentist (fortnightly)
WEDNESDAY:
10.00 - 1.00 Osteopath
10.15 - 11.00 Clothing store
THURSDAY:
9.30 - 12.00 DSS Benefits Advice
10.00 - 1.00 Nurse
10.30 - 1.30 Optician
(2nd last Thursday of every month)
FRIDAY:
10.00 - 1.00 Nurse
Provide basic needs to homeless people and the opportunity to find accommodation that they have a good chance of maintaining.
- Food and drink
- Advice for health issues
- Benefits advice
- Accommodation
- Harm reduction day centre for rough sleepers
- Nightly stays – 35 beds
For 1st time visitors come to the window to see if any spaces between 4 and 4:30pm
Day centre 10am – 4pm
Visit to ask for a referral form
Contact Details:
Tel: 01865 304601
Fax: 01865 304626
Postal Address:
Oxford Night Shelter
PO Box 177
Luther Street
Oxford
OX1 1SF
Key roles & activites:
Homelessness and Housing Advice. Information is available on finding a place to live, information for landlords and housing improvement repairs.
Opening Hours: 9 - 5pm
Other:
Telephone advice is readily available but face to face interviews with a
duty housing officer by appointment only.
Contact Details:
Tel: 01732 227000.
e-mail: Housing @sevenoaks.gov.uk
Website: www.sevenoaks.gov.uk
Postal Address:
Sevenoaks District Council, Council Offices, Argyle Road, Sevenoaks, Kent,
TN13 1HG.
Provide help to 100,000 people a year fight for their rights, get back on their feet and find and keep a home. Also Tackle the root cause of bad housing by campaigning for new Laws, Policies and solutions.
Provide free housing advice through their 24 hour free housing advice helpline (formerly called “Shelterline”)
Referrals to specialist housing advice centres throughout the UK as well as information on other specialist agencies around the country.
Contact Details:
Tel: 0808 800 4444 (free housing advice helpline)
Website: www.shelter.org.uk
Office tel: 0845 458 4590
Postal Address:
88 Old Street
London
EC1V 9HU
Shepway District Council Housing Services
Services:
The Council’s Housing Service covers all aspects of housing, including the following:
- provision of housing advice
- allocation of rented council housing
- nominations to affordable rented housing via registered social Landlords
- allocation of sheltered housing for those who require support to enable them to live in the community
- nominations to shared ownership housing provided by registered social landlords and dealing with those who are homeless or threatened with homelessness.
The council also operates a Rent Deposit Bond Scheme subject to eligibility for the scheme.
Contact Details:
Tel: 01303 853700
Fax: 01303 853774
Email: hot@shepway.gov.uk
Website: www.shepway.gov.uk
Postal Address:
3-5 Shorncliffe Road
Folkstone
Kent
CT20 2SQ
Substance misuse Support Worker
Services:
Healthcare and promotion for Oxford’s homeless population.
GP, Dentist, support services
Benefits and housing advice.
Training and education advice, advocacy
A specialist medical centre for the homeless providing GP, Nurse, Dentistry, Podiatry, acupuncture, welfare support and access to psychiatric services.
Opening Hours:
Monday – Friday 8am – 6:30pm
Contact Details:
Tel: 01865 726008
Fax: 01865 204133
Email: Richard.lohman@gp-k84066.nhs.uk
Postal address:
Substance misuse Support Worker
Luther Street Clinic
PO Box 7
Oxford
OX1 1TD
Swale Borough Council – Housing Options Team
Provide advice and/or assistance to those seeking alternative housing or those facing homelessness
Temporary accommodation is given to those in priority need as determined under the Housing Act
Contact Details:
Tel: 01795 417511
Fax: 01795 417265
Email: homelesswswale.gov.uk
Website: www.swale.gov.uk
Postal Address:
Swaleborough Council
Swale House
East Street
Sittingbourne
Kent
ME10 3HT
Services provided:
Housing advice, housing register, emergency housing/homeless service.
Open from 9 to 5.30 (5pm on Friday)
Contact Details:
Thanet District Council
Housing Needs Section
Cecil Street
Margate
Kent CT9 1XZ
Tel: 01843 577000
Website: www.thanet.gov.uk
For out of hours call 01843 577000
Key Role:
Helping Homeless people 7 days a week in our day
centres, on the street, in hostels and in the community.
Services:
- Two Day Centres
- Night Centre
- Outreach & Streetwork
- Advice, Specialist Support & Hostel Referrals
- Training & Vocational Guidance
- Community Resettlement into independent housing
Opening Hours:
Open 7 days a week, 365 days a year. Please call for further information.
Contact Details:
Tel: 020 7766 5544
Fax: 020 7930 9194
Email: info@cstm.org.uk
Website: www.connection-at-stmartins.org.uk
Postal Address:
12 Adelaide Street, London, WC2N 4HW
Tonbridge & Malling Borough Council – Housing Needs Team
Services:
Housing advice & Homelessness prevention
Contact details:
Tel: 01732 876067
Fax: 01732 841421
Email: envhlthhsg.services@tmbc.gov.uk
Website: www.tmbc.gov.uk
Postal address:
Gibson Building
Gibson Drive
Kings Hill
West Malling
Kent
ME19 4LZ
Tunbridge Wells Borough Council – Housing Needs Team
Services:
Homesslessness, housing options, advice and housing register
Housing advice, assistance with finding accommodation in Private Sector, nomination to vacancies with most housing associations in borough and assessing housing needs.
Opening Hours:
Monday – Friday 8:30am – 5pm
Other Services:
Housing advice surgery at Town Hall, Tunbridge Wells: Monday – Friday
2pm – 4pm
Housing Advice Surgery at Weald information Centre, Cranbrook:
Every Friday 10am – 11am
Housing Advice Surgery at the Wesley Centre, Paddock Wood: Every other Wednesday
10am – 11am
Contact details:
Tel: 01892 526121
Fax: 01892 548053
Email: housingadvice@tunbridgewells.gov.uk
Website: www.tunbridgewells.gov.uk
Postal address:
Tunbridge Wells Borough Council
Town Hall
Tunbridge Wells
Kent
TN1 1RS
55 Bed direct access hostel for single homeless men and women (includes one en suite room prioritised for those with disabilities).
Aim to offer all those those presenting at the scheme, a safe welcoming environment and an opportunity to begin to address any issues, which may reduce their housing options.
Provide temporary accommodation and facilities to meet basic human needs and by agreeing any identified support needs, support and resettlement plans can be drawn up.
- 24 hour staffing
- Shared bathrooms / TV lounges / Games Room
- Workshop (woodwork, gardening, art & craft)
- IT suite (access to computers & internet)
- Limited lending library (donated book loans)
- Clothing store (donated clothes if required)
- Communal gardens
- Social activities / outings
- Women’s section
- Abstainer’s section (if addressing drug / alcohol issues)
Contact Details:
Tel: 01635 569000
Fax: 01635 582624
Email: jon.cox@newbury.twosaints.org.uk
Postal address:
210 Newtown Road
Newbury
Berkshire
RG14 7EB
Registered Residential Care Home for homeless people with mental health, drug & alcohol and medical problems.
Contact Details:
Manager - Julie Gaudion
Telephone: 0207 289 1978
Fax: 0207 266 1518
Email: Julie.gaudion@wythamhall.co.uk
Website: www.wythamhall.co.uk
Postal Address:
Wytham Hall
117 Sutherland Avenue
London
W9 2QJ
