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About the Service Personnel and Veterans Agency (SPVA)
Management
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about SPVA (Mpeg video)
Defence
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Agency Aims
Historical Veterans Agency Information
Working in Partnership
What is Veterans-UK
?
Historical Veterans Agency Information
- In the Beginning
- Historical Achievements
- Veterans Agency Publications
- Veterans Agency Customer Surveys
- The Royal Hospital Chelsea
- Greenwich Hospital
- The Great War & beyond
Historical Achievements
UNISYS/Management Today Service Excellence Awards 2002 Finalist
"Extract from Judge's feedback"
As previous public sector category winners and short listed again this year,
the Veterans Agency has demonstrated an outstanding level of service excellence.
The Veterans Agency is a strong customer-focused, vibrant organisation, characterised by strong values, a sense of the unconventional and a sense of admiration and respect for customers that has not been enountered anywhere before.
The people we encountered demonstrated a pride and commitment to their roles that was truly engaging.
In summary the Veterans Agency is a solid looking organisation that continues to make excellent progress. They have strong leadership; they are fun to be with and are clearly passionate about their people and their customers.
Veterans Agency is to be commended as a fine organisation and worthy finalist for the Public Services Award.
