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About the Service Personnel and Veterans Agency (SPVA)
Management
More
about SPVA (Mpeg video)
Defence
Ministers
Agency Aims
Historical Veterans Agency Information
Working in Partnership
What is Veterans-UK
?
Historical Veterans Agency Information
- In the Beginning
- Historical Achievements
- Veterans Agency Publications
- Veterans Agency Customer Surveys
- The Royal Hospital Chelsea
- Greenwich Hospital
- The Great War & beyond
Historical Achievements
UNISYS/Management Today Service Excellence
Award 2001
The Veterans Agency (VA) was recognised for its innovation and outstanding dedication
to service excellence in winning the Public Service UNISYS/Management Today award.
These prestigious annual awards are designed to recognise, promote and reward
best practices in service excellence.
The judges were particularly impressed with the Agency's focus on the customer and its "can do" philosophy. They also acknowledged the Agency's ethos that the interests of war pensioners and war widows are at the forefront of everything it does.
