| SPVA - An Overview
What is Veterans-UK ?
SPVA Management
More
about SPVA (Mpeg video)
Agency
Aims
Working in Partnership
Defence
Ministers
Historical Veterans Agency
Information
About
the Service Personnel and Veterans Agency (SPVA)
Agency Aims
Strategic Intent - What we strive to do
| Dynamic delivery of high quality, comprehensive and
responsive through-life personnel services to the serving and veterans'
communities |
Mission - What we must do
| Deliver reliable, trusted and efficient personnel
services to the serving and veterans' communities |
Underpinned by the following key principles:
Customer
Focus -
understanding and responding to their needs;
Efficiency -
cohesion, coherence and optimal use of technology;
Business Excellence -
continually seeking improvement;
Employer of
Choice - well trained, valued and fully engaged staff.
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